| The competitive world of oil and gas refining continues to feel the pressure of 'more for less' demands. If leveraging IT capability and business processes is the finish line, then measurement is the starting line. |
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Business and IT Measures
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Competitive positioning by refinery
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Ideal for internal benchmarking
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| Contact us to find out more about our value for money, comprehensive assessment of IT performance at individual Refinery level |
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| Benefits of IT Performance Measurement at refinery level |
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Distinguish everyday costs from investment
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Understand where cost savings can be made
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Assess prize available from average or quartile 1 performance
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Focus on IT performance within the Refinery fence
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IT Performance in a Refinery Context
Aupec's IT Benchmark for refineries is closely aligned to other industry business performance tools. 2005 sees improved business normaliser data to provide KPI's that are meaningful to non-IT plant management. Aupec's expertise in the energy industry is a solid foundation for ensuring that IT Performance is given the business context required to ensure good communications with your business customers. Aupec studies provide tools to extend further communications with your business customers through satisfaction surveys or effectiveness assessment. |
Aupec collaboration provides innovation and flexibility
Aupec understand the benefits of active partnering with our clients to maintain interest to each year's study. This may take the form of additional data for drill down detail needed to take corrective action. The 2004 study saw the addition of a new Refinery Telephony section that collects both financial and Telephony profile data. Participants have identified this area as mostly locally controlled and in a state of financial and technological evolution and through data collection are learning more about process, habits, and spending standardizations. This is an example of the type of initiative that is supported by Aupec's philosophy of active client participation. |
Need further information about participation?
Our participants come from refineries across the world. If you require further information about them, the data capture or the deliverables, contact us for a free technical consultation on how we can assist you in getting more from your IT services. |
Free Insights Paper Available
Request our free insights paper for further detail of findings from the study. |
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